Can you exchange my product?Updated 2 months ago
Sure thing! We understand that sometimes things can go wrong. If one of your products is defective, don't panic! Simply use our returns portal to request an exchange.
For orders from the EU and UK, you have up to two years from the date of receipt to request an exchange. US orders can be exchanged within one year from the date of receipt.
🔧 Once your request is received, we'll take care of it quickly and keep you updated on the progress. Your water fun is our priority! 💦
You can request your exchange here:
US-Shop orders: https://spyra.com/a/return
EU-Shop orders: https://eu.spyra.com/a/return
UK-Shop orders: https://uk.spyra.com/a/return
If you need assistance, feel free to reach out via 💌: [email protected]